Teletech, the leading global business process outsourcing firm that provides plethora of front and back office outsourced solutions have released a retail voice portal. This is a centralized inbound solution meant for geographically isolated retailers. Through this system retailers will be able to route local store calls to central location by the help of a nationwide VoIP mechanism. The voice portal will allow users to get local store information and other options as well. The solution is supposed to bring in significant financial benefit by generating thousands of dollars as additional revenue everyday to each store.
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