After putting in $80 million to create an exhaustive IT infrastructure for Sears following a 10 years outsourcing deal, CSC wants its money back. Because Sears wants to opt out of the contract which would have been worth $1.6 billion if completed in favor of CSC, nation's one of top three information technology provider. How things get changed. Former Sears CIO Gerald Kelly signed the 10-year deal in 2004 between Sears and CSC and was ousted very next year.
After Sears' merger with Kmart, its CIO, Karen Austin became the top technology honcho of the cos. He seems like not too much inclined to the project. That's where the trouble is brewing. There is no solution when two teams cannot see eye to eye...
Via [informationweek]
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