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Nov22
Steady growth predicted for EMEA countries
It seems everyone has started understating the benefits of outsourcing. A research and survey undertaken by Frost & Sullivan, 'EMEA Contact Center Outsourcing Market' found that businesses all over the world, and not necessarily only North America are benefiting more and more from outsourcing businesses. It predicts compared to 11.20 billion in 2006, Europe, Middle East and Africa (EMEA) will garner revenue upto 16 billion in 2012.

 

Frost & Sullivan also found that the growth results due to the advancement of the IP technologies and full functional distant contact centers that have the ability to do business of all sizes.

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