« US will purchase more IT goods and services: Study | Main | Emerging countries will lead in outsourcing »

Jan30
Never lose the grip on knowledge and insight while outsourcing

Along with growing (and probably pervasive) IT outsourcing practices comes operational complexity with higher risks. Familiar (and proven, tried, tested??) risks can be handled with experience and expertise, but its unforeseen and less understood risks, which can be considered more dangerous because traditional risk mitigation system may not work in such places.

One of such risks in the present day outsourcing world is potential loss of institutional knowledge and insight. What it means, companies sometimes loses out on individuals who possesses a lot of knowledge about the said business, some are lost to the new outsourcing units, others to turnover. An interesting take on how lesser known risks like lost knowledge affects modern day outsourcing.  Read


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« US will purchase more IT goods and services: Study | Main | Emerging countries will lead in outsourcing »

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