This Forrester Research study findings will surely make everyone glad. It says that U.S. purchases of IT goods and services will grow by five percent this year and will reach $1.55 trillion. On the other hand, its reigning good news for outsourcing players also. A recent report by Capgemini and IDC titled From Transactional to Strategic Business Process Outsourcing (BPO) says that "85% of companies are saving at least as much as they invest in outsourcing." And out of them 63% invest back to the parent organization (to improve operational performances, drive innovation, support growth etc.) I am sure this figure will pacify the anti-outsourcing lobby a little.
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