BPOTiger: February 2007 Archives

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Feb28	Bank of America's recruitment drive in India Krissy February 28, 2007 Know More: Bank of America That Bank of America is setting up its outsourcing center is not a new news. In the last few years from back office customer service, data entry and transaction processing services the bank is now outsourcing software development work to India. Stumbled upon on this Bank of America’s India recruitment ad where its scouting talents for its Hyderabad, Mumbai and Gurgaon branches. If you wonder what positions they are recruiting here: (For the full page advertisement click here, I could not upload the image right here because the software does not allow to upload without any web address) 1. Project Managers 2. Lead Technology Architects 3. Technology Architects 4. Sr. System Analysts 5. Infrastructure Management Specialists 6. Database Administrators 7. SEPG and SQA Managers 8. Risk Specialists 9. Technology Operations 10. Technology Project Managers etc Posted at 12:00 PM \| Permalink \| Comments
Feb28	Your dream office in London only a click away now Krissy February 28, 2007 Sponsored ReviewReverse outsourcing is gaining momentum. India and China are increasingly looking out for office spaces in mainland UK and US. For a quick recce of UK, business executives from outsourcing firms and from all other industry verticals now have... Continue Reading Posted at 8:53 AM \| Permalink \| Comments
	Cypress going ahead with manufacturing outsourcing Krissy February 28, 2007 It seems everyone is scoring big with outsourcing. After Philippines, Ukraine, Russia, Egypt now it’s Cypress which is expecting some healthy growth in the sector. President of Shahin Sharifzadeh, a manufacturing and technology company while announcing United Microelectronics Corporation (UMC)... Continue Reading Posted at 5:02 AM \| Permalink \| Comments
Feb26	Google will outsource YouTube's filtering software Krissy February 26, 2007 Brouhaha against YouTube broke all loose when unaired episodes of Fox Series 24 were uploaded on the site much before its release on TV. Since the time of its highly publicized acquisition by Google questions were raised by media houses... Continue Reading Posted at 4:08 AM \| Permalink \| Comments
	SanDisk took advantge of Irish tax heaven Krissy February 26, 2007 Headquartered in Milpitas, California, SanDisk Corp., the vendor of flash memory storage cards and MP3 players is cutting jobs. It recently informed that under cost cutting measures it would slash as many as 250 jobs from its global workforce. It... Continue Reading Posted at 3:38 AM \| Permalink \| Comments
	BMW to deploy engines built in France for the first time Krissy February 26, 2007 It wont install engines in Germany but in France. Automobile company BMW AG plans to outsource the production of a new four-cylinder motor that it is currently developing in conjunction with PSA Peugeot Citroen. The new engine will be directly... Continue Reading Posted at 3:22 AM \| Permalink \| Comments
	Payroll outsourcing: Companies see gain Krissy February 26, 2007 As an employee for a big business house may be you are not aware of the fact that on an average new business owners have to file not less than 28 federal tax forms in a calendar year. And as... Continue Reading Posted at 3:07 AM \| Permalink \| Comments
	Can clinical dentistry be outsourced? Krissy February 26, 2007 Outsourcing of dental works to India. I first laughed out at it when someone from Bangalore informed me casually over messenger, I cracked couple of jokes about it and that’s it. But when I stumbled upon this news today I... Continue Reading Posted at 2:38 AM \| Permalink \| Comments
Feb25	Philippines next outsourcing choice after India Krissy February 25, 2007 After India (author calling it, king of outsourcing, notwithstanding the thrones as well) its Philippines which is best positioned in Asia to take the second spot. According to an estimate there are at present 266,000 Filipinos employed in several BPO... Continue Reading Posted at 11:57 PM \| Permalink \| Comments
	TCS anticipating many $50-100m deals Krissy February 25, 2007 India's biggest software company Tata Consultancy Services (TCS) after bagging multili million dollar contract with China Foreign Exchange Trade System (CFETS) is now either bidding or negotiating for about 5-10 IT services deals ranging from $50-100 million each. TCS CEO... Continue Reading Posted at 2:20 AM \| Permalink \| Comments
	Philippines has better US cultural affinity than India Krissy February 25, 2007 US biggies like Sykes Enterprises Inc., Convergys Corp., PeopleSupport Inc., Accenture Ltd. and eTelecare Global Solutions Inc. have opened their branches in Philippines. In 2006 Dell Inc., world's largest maker of personal computers unveiled its first call center in... Continue Reading Posted at 2:05 AM \| Permalink \| Comments
	Specialised outsourcing finds its way Krissy February 25, 2007 Choosing specialized IT providers than one big conglomerate seems to have become a norm. Siding global heavyweights like IBM and Accenture outsourcers like Kimberly Clark (a health and hygiene company) and ABN Amro (Banking) have chosen multi vendor teams... Continue Reading Posted at 1:20 AM \| Permalink \| Comments
	American rural workers are reasonably priced Krissy February 25, 2007 In the bandwagon of outsourcing jobs to India and China and other developing countries is America not considering the pool of workers available only at its backward? Rural Americans are not only fairly priced; they are educated and most importantly... Continue Reading Posted at 12:22 AM \| Permalink \| Comments
	US kids not interested in maths and science any more Krissy February 25, 2007 America possesses the sharpest of engineers and scientists, but the respect towards these kinds of jobs is fast evaporating. Young Americans (add to the European Unions also) and do not want to become scientist or engineer any more. America’s recent... Continue Reading Posted at 12:11 AM \| Permalink \| Comments
Feb24	The trend called security outsourcing Krissy February 24, 2007 Security has become one of the key drivers in the managed services market. A study conducted by Harris Interactive suggests that “firewall (60 percent) and security (40 percent) services are the two top managed services currently employed by user organizations,... Continue Reading Posted at 11:43 PM \| Permalink \| Comments
	ADP acquires Intuit's Outsourced Payroll Business Krissy February 24, 2007 ADP Employer Services from Automatic Data Processing, Inc. (ADP) Group and Intuit Inc. have joined hands and under the contract Intuit will move its range of customers (the number is approximately 25,000 and they have agreed to outsource their payroll-related... Continue Reading Posted at 11:31 PM \| Permalink \| Comments
	Tech Mahindra and Ubiquity to make software together Krissy February 24, 2007 Tech Mahindra which clinched India’s biggest outsourcing deal last year December (a five year $1 billion deal with British Telecom) has developed software solutions bases on the Ubiquity's SIP Application Server (SIP A/S) and SIP SOA development framework products. Tech... Continue Reading Posted at 11:05 PM \| Permalink \| Comments
	Maths and reading standard declined: Govt. study Krissy February 24, 2007 Will reading habits disappear with time? Government study on not meeting math and reading standard notwithstanding the question here is, in the age of video professors and video games are kids compatible enough to do even simple math without the... Continue Reading Posted at 10:41 PM \| Permalink \| Comments
	CHIP Testimony: Outsourcing and bottlenecks Krissy February 24, 2007 Today's Human Services Committee which has been hearing on CHIP eligibility issues can act as a perfect catalyst which will (we are hopeful it will take the best possible decision while looking over the present circumstances) not only protect the... Continue Reading Posted at 10:27 PM \| Permalink \| Comments
Feb23	Companies are unsure about cost of outsourcing Krissy February 23, 2007 At least 75% of the companies actually don’t know the real cost of outsourcing. This amazing revelation comes from KPMG’s latest survey, which also has found out that 50% of companies take more than six months to zero in on... Continue Reading Posted at 8:22 AM \| Permalink \| Comments
	HP and BT Sign Seven-Year Contracts with Anglo American plc Krissy February 23, 2007 HP and BT have inked a seven-year long contracts (who says short and small outsourcing deals are trend now) with Anglo American plc. This $450 million outsourcing deal will send company’s data center operations, global voice services and other end-user... Continue Reading Posted at 4:58 AM \| Permalink \| Comments
	DBS withdraws some outsourcing functions from IBM Krissy February 23, 2007 Not sure if this is a testimony of growing maturity of outsourcing or simply an incident of deal gone sour. DBS, the global bank which has awarded S$1.2 billion, 10 year software outsourcing contract to IBM is taking some functions... Continue Reading Posted at 4:51 AM \| Permalink \| Comments
	Spring Singapore and SCS come together for an outsourcing deal Krissy February 23, 2007 Spring Singapore, like NASSCOM of India which works on the promotion of Singapore’s economic growth and better image in the world in conjunction with Singapore Computer Systems (SCS), an IT outsourcing company principally catering to Asian countries signed a 10... Continue Reading Posted at 4:51 AM \| Permalink \| Comments
	Indianapolis reassuring about outsouricng of jobs Krissy February 23, 2007 The Indianapolis state assures federal food stamp officials that it has a back up plan ready if its outsourcing of about 1,500 welfare caseworkers to a team of private vendors which is scheduled for next month does not go as... Continue Reading Posted at 4:32 AM \| Permalink \| Comments
Feb22	Mega outsourcing deals drying up? Krissy February 22, 2007 Outsourcing non-core projects and similar operations to domain specialist vendors and service providers has increased (or should we say the market is heading towards maturity) and instead of mega deals we are experiencing plethora of smaller outsourcing deals. This is... Continue Reading Posted at 11:09 AM \| Permalink \| Comments
	100% of Eclipsys clients will repeat the co. further Krissy February 22, 2007 After bagging the best IT outsourcing award in 2005 Eclipsys this year also has snatched the title from the research firm KLAS Enterprises. According to the study done by KLAS Enterprise, the firm last year also got away with top... Continue Reading Posted at 4:21 AM \| Permalink \| Comments
	Outsourcing trend will continue Krissy February 22, 2007 Don’t know if experienced accountants will be available for as low as $4000 per annum in India. But ya, its sure that one will definitely get many experienced academically all through strong r, from, premium B school accountants for much... Continue Reading Posted at 3:25 AM \| Permalink \| Comments
	Integreon and Ayala buy CBF group Krissy February 22, 2007 Knowledge process outsourcing (KPO) player Integreon Managed Solutions Inc. has purchased CBF Group Inc. This outsourcing firm has its niche on enterprise services to law firms. Ayala Corporation, one of the top names in outsourcing domain in Philippines (the firm... Continue Reading Posted at 3:02 AM \| Permalink \| Comments
	Impact of outsourcing on USA Krissy February 22, 2007 Is outsourcing merely a regional issue than national concern? Why I am saying this, because it has been felt that in USA outsourcing has hit certain areas while some areas remain largely unscathed. Brookings Institution in its latest study tries... Continue Reading Posted at 2:40 AM \| Permalink \| Comments
Feb21	TechTeam bags Philip Morris contract Krissy February 21, 2007 Switzerland-based tobacco conglomerate Philip Morris International (PMI) has awarded a five-year long multi layered outsourcing project to TechTeam Global, an IT and Business Process Outsourcing (BPO) service provider. It is an operating company of Altria Group Inc. Philip Morris does... Continue Reading Posted at 10:45 AM \| Permalink \| Comments
	Gameshastra to open center in Hyderabad, India Krissy February 21, 2007 Gameshastra, video game development firm has launched a new center in India which will broadly focus on delivering full range of game development, game art and animation and ancillary QA services for multiple platforms. The center will be built in... Continue Reading Posted at 10:29 AM \| Permalink \| Comments
	Who will win E-Plus contract? Krissy February 21, 2007 The hot question is, who will bag the $263 million outsourcing contract from E-Plus Mobilfunk GmbH, the German mobile company owned by KPN Telecom NV? Is it Alcatel-Lucent combo or mighty Nokia Corp or engineering genius Ericsson, the answer is... Continue Reading Posted at 9:13 AM \| Permalink \| Comments
	Outsourcing music production Krissy February 21, 2007 The latest trend in the outsourcing world is outsourcing of music. According to this report stuffs like sound effects, MP3, midi and mp3 ringtones etc are getting outsourced from Ukraine. The first mover advantage in the country goes to OSS... Continue Reading Posted at 8:43 AM \| Permalink \| Comments
	Egypt blooms with outsourcing possibilities Krissy February 21, 2007 Amongst the big boys at the Outsourcing World 2006, Egypt also has put up its pavilion with 12 best Egyptian IT, call center and outsourcing companies. Broadly these dozen high profile Egyptian companies will try to get contracts from North... Continue Reading Posted at 5:11 AM \| Permalink \| Comments
Feb20	Diebold placed in top 100 outsourcing service provider’s list Krissy February 20, 2007 The much coveted annual report from International Association of Outsourcing Professionals is out. And surprise, surprise, see who along with IBM, Hewlett-Packard and Accenture gets into the list. Its Diebold Inc. which has been chosen as one of world’s top... Continue Reading Posted at 11:20 PM \| Permalink \| Comments
	Outsourcing: Top ten reasons to medical transcription? Krissy February 20, 2007 With less money, less time and less resources, thanks to outsourcing, you can get a critical process done. No wonder more and more hospital CEOs, health information managers and other healthcare related executives opting for outsourcing as saving grace. The... Continue Reading Posted at 5:07 AM \| Permalink \| Comments
	Indian IT-ITES sector export to reach $60 billion by 2010 Krissy February 20, 2007 IANS reports that export from India’s software and information technology enabled services will touch $60 billion by 2010. The study moreover claims that every rupee (Unit of Indian currency, 44 rupees=$1) invested in the ITES industry will translate into one... Continue Reading Posted at 4:32 AM \| Permalink \| Comments
	Aerospace outsourcing and India Krissy February 20, 2007 When many giant airlines are determined to shed costs globally, Indian software firms are gearing up by gauging the possibilities. Its industry body has already informed that they seem to be well equipped to grab a bigger share of the... Continue Reading Posted at 4:11 AM \| Permalink \| Comments
	MoonRiver is now Arvato Loyalty Services Krissy February 20, 2007 After aggressive acquisition drive MoonRiver Group, the customer service provider firm itself got swallowed by Arvato Services. In the last few years MoonRiver has bought customer contact center firms like MBO, Ion Group and Direct Excellence. The new MoonRiver will... Continue Reading Posted at 3:04 AM \| Permalink \| Comments
Feb19	Vangal decides against selling stakes of Cambridge Solutions Krissy February 19, 2007 To be or not be. Mr Vangal who owns 18% of stake in the outsourcing company called Cambridge Solutions first wanted to sell off it, but now he takes a U turn and thinking of staying with the company and... Continue Reading Posted at 7:55 AM \| Permalink \| Comments
	We'll outsource everything non core Krissy February 19, 2007 Has outsourcing really become the big ticket to the fast changing game of business? A study jointly done by CFO Research Service and Cap Gemini, "Outsourcing The Back Office: The Path Toward Sustainable Benefit" has supposedly destroyed many so called... Continue Reading Posted at 7:20 AM \| Permalink \| Comments
	Megaworld bullish on BPO buildings Krissy February 19, 2007 Philippines is witnessing a burgeoning demand for business office space for the outsourcing sector. If there is one sector that can take the real estate index of the country to astonishing height, its outsourcing undoubtedly. Real estate and property firm... Continue Reading Posted at 6:20 AM \| Permalink \| Comments
	More protection for women call center worker in India Krissy February 19, 2007 We still remember the Hewlett Packard employee who was brutally raped and killed by her cab driver in Bangalore. We also distinctly remember Dhaula Kuan rape case where the taxi driver used to save women call center employees' phone number... Continue Reading Posted at 5:42 AM \| Permalink \| Comments
	Russia battles perception problem in outsourcing Krissy February 19, 2007 Gartner, the leading research firm has put Russia in the top ten global outsourcing destination list but it seems more than anything else, it's the perception of the country as a whole which is proving to be the bottleneck behind... Continue Reading Posted at 5:36 AM \| Permalink \| Comments
Feb18	Sexual disorders amongst call center employees: Expert Krissy February 18, 2007 Sexual disorders like erectile dysfunction are increasingly found in Indian BPO professionals. Leading sexologist Dr. Prakash Kothari feels so. Ask him the reason behind this and he tells you reasons like changes in food habits mostly at dead of nights... Continue Reading Posted at 11:55 AM \| Permalink \| Comments
	Many call center executives opting for higher studies Krissy February 18, 2007 Call centers and BPO executives in India who mostly are passed out from colleges and high schools are considering taking higher studies either from taking full time leaves from the company (or quitting) or while making a balance between work-study... Continue Reading Posted at 11:36 AM \| Permalink \| Comments
	Business outsourcing space selling like hot cake in Philippines Krissy February 18, 2007 Outsourcing is growing in Philippines and looking at the blank space for high quality business space in Singapore, Ascendas and Net Group, led by Rufino Group are creating 19,200 sq m of office building space for BPO players. The proposed... Continue Reading Posted at 11:32 AM \| Permalink \| Comments
	Clinical Research Outsourcing: KPMG vs. Ma Foi Krissy February 18, 2007 Research may predict a golden siesta through PowerPoint presentations and media releases but in reality processes may not move as certainly. Consulting firm Ernst and Young earlier has predicted that clinical research outsourcing (CRO) will be the next big thing... Continue Reading Posted at 11:28 AM \| Permalink \| Comments
	India and outsourcing: Investment heaven? Krissy February 18, 2007 I was reading this post from bloggingstocks where the writer is fresh back from attending the World Money Show (Orlando) where more than 10,000 investors attended and discussed and brainstormed about trends in global investing. Throughout his blogpost however the... Continue Reading Posted at 11:24 AM \| Permalink \| Comments
Feb14	Vertex wins Rooftop Mortgages contract Krissy February 14, 2007 After being sold to a consortium of US based private equity led by Oak Hill Capital Partners firms Vertex clinched its first major outsourcing deal with Rooftop Mortgages. The majority stake of Rooftop Mortgages is owned by Bear Stearns, supposedly... Continue Reading Posted at 11:36 AM \| Permalink \| Comments
Feb13	KPMG: Outsourcing not slowing down Krissy February 13, 2007 Contrary to complicated reports published in the various websites and magazines, as a trend outsourcing is going all strong. In the latest KPMG survey, Strategic Evolution, most of the respondents echoing the thought has said that either they would maintain... Continue Reading Posted at 10:13 AM \| Permalink \| Comments
	3i Infotech launches outsourcing service in Middle East (Bahrain) Krissy February 13, 2007 Global information technology company 3i Infotech Limited has launched its BPO operation in the heartland of Middle East. Obviously, the allure is the multibillion-dollar Mutual Fund industry of Bahrain. The center will also target fund accounting service in other areas... Continue Reading Posted at 10:08 AM \| Permalink \| Comments
	TCS (China) starts with a multimillion dollar contract Krissy February 13, 2007 India's biggest information technology company, Tata Consultancy Services (TCS) today has unveiled a joint venture in China. The TCS (China) was inaugurated at its state of the art Z park (that’s the small easy to pronounce version, the actual name... Continue Reading Posted at 10:04 AM \| Permalink \| Comments
Feb12	To save 300 billion yen Sony considering outsourcing Krissy February 12, 2007 Sony Corporation, world’s second largest consumer electronics maker is planning to cut spending on the tune of 300 billion yen on development of semiconductors over the next three years. The plan to slash cheap development budget comes as the three-year... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	Bangalore unrest Krissy February 12, 2007 After a minor rioting between two religious groups few weeks ago Bangalore has again experienced a labor strike yesterday over a court’s decision on water distribution on Cauvery river. The protest is consequence of long running battle between Tamil Nadu... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	BT bags a contract of £578 million from Credit Suisse Krissy February 12, 2007 When the news was first leaked, that British Telecom (BT) will undertake international financial service group Credit Suisse’s overburdened and weakening telecom infrastructure no one gave a hear to that. May be because of the reason that, over the years... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	Outsourcing: AIR NZ and EMPU talks failed Krissy February 12, 2007 After lot of dillydallying, debate and counter debate it seems the talk between The Engineering, Printing & Manufacturing Union and Air New Zealand over the issue of outsourcing jobs to a Swiss organization has failed. Both the parties though at... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	People more important than processes: KPMG study Krissy February 12, 2007 Super stringent rules and policy measures can not necessarily spell success for outsourcing contracts. In its first ever global outsourcing survey consulting firm KPMG has revealed that despite all the quality measurements like six sigmas and BS777 organizations are quite... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
Feb 1	OMX Extends Partnership With HCL Krissy February 1, 2007 Both are similar in the sense that both are three letter companies. Jokes apart, OMX the leading name in the exchange industry has signed an agreement with information technology firm HCL. HCL will be responsible for support, maintenance and... Continue Reading Posted at 10:52 PM \| Permalink \| Comments
	Wider profits drive Mphasis Krissy February 1, 2007 The atmosphere inside Mphasis campus is jubilant as it has won bagful of outsourcing contracts. Its operating margins also rose by good three percent after US giant Electronic Data Systems Corp., announced acquiring of 51.2% of Mphasis. Its spokesperson says... Continue Reading Posted at 2:44 AM \| Permalink \| Comments
	Wider profits drive Mphasis Krissy February 1, 2007 The atmosphere inside Mphasis campus is jubilant as it has won bagful of outsourcing contracts. Its operating margins also rose by good three percent after US giant Electronic Data Systems Corp., announced acquiring of 51.2% of Mphasis. Its spokesperson says... Continue Reading Posted at 2:42 AM \| Permalink \| Comments
	Outsourcing deals rose but value did not Krissy February 1, 2007 Technology Partners International Inc, a research and consulting firm reports that though the number of outsourcing contracts rose to a record in 2006, the cash value of all the deal has scored less than $80 billion, first time since... Continue Reading Posted at 2:18 AM \| Permalink \| Comments
	Refreshed outsourcing contracts making old redundant Krissy February 1, 2007 New wave of outsourcing is here without much doldrums. Previous generation’s five to ten year long outsourcing contracts are expired or going to be so very soon. Houston-based Equaterra feels that time is now for refreshed outsourcing agreements. More specialized... Continue Reading Posted at 1:34 AM \| Permalink \| Comments
	Govt. outsourcing market to grow big Krissy February 1, 2007 Post political disorder over outsourcing and offshoring the fog has started to move out from the sky. Input Inc. a market research firm has predicted that the state and local outsourcing market is all set to grow from $12 billion... Continue Reading Posted at 12:29 AM \| Permalink \| Comments

« January 2007 | Main | March 2007 »

Feb28	Bank of America's recruitment drive in India Krissy February 28, 2007 Know More: Bank of America That Bank of America is setting up its outsourcing center is not a new news. In the last few years from back office customer service, data entry and transaction processing services the bank is now outsourcing software development work to India. Stumbled upon on this Bank of America’s India recruitment ad where its scouting talents for its Hyderabad, Mumbai and Gurgaon branches. If you wonder what positions they are recruiting here: (For the full page advertisement click here, I could not upload the image right here because the software does not allow to upload without any web address) 1. Project Managers 2. Lead Technology Architects 3. Technology Architects 4. Sr. System Analysts 5. Infrastructure Management Specialists 6. Database Administrators 7. SEPG and SQA Managers 8. Risk Specialists 9. Technology Operations 10. Technology Project Managers etc Posted at 12:00 PM \| Permalink \| Comments
Feb28	Your dream office in London only a click away now Krissy February 28, 2007 Sponsored ReviewReverse outsourcing is gaining momentum. India and China are increasingly looking out for office spaces in mainland UK and US. For a quick recce of UK, business executives from outsourcing firms and from all other industry verticals now have... Continue Reading Posted at 8:53 AM \| Permalink \| Comments
	Cypress going ahead with manufacturing outsourcing Krissy February 28, 2007 It seems everyone is scoring big with outsourcing. After Philippines, Ukraine, Russia, Egypt now it’s Cypress which is expecting some healthy growth in the sector. President of Shahin Sharifzadeh, a manufacturing and technology company while announcing United Microelectronics Corporation (UMC)... Continue Reading Posted at 5:02 AM \| Permalink \| Comments
Feb26	Google will outsource YouTube's filtering software Krissy February 26, 2007 Brouhaha against YouTube broke all loose when unaired episodes of Fox Series 24 were uploaded on the site much before its release on TV. Since the time of its highly publicized acquisition by Google questions were raised by media houses... Continue Reading Posted at 4:08 AM \| Permalink \| Comments
	SanDisk took advantge of Irish tax heaven Krissy February 26, 2007 Headquartered in Milpitas, California, SanDisk Corp., the vendor of flash memory storage cards and MP3 players is cutting jobs. It recently informed that under cost cutting measures it would slash as many as 250 jobs from its global workforce. It... Continue Reading Posted at 3:38 AM \| Permalink \| Comments
	BMW to deploy engines built in France for the first time Krissy February 26, 2007 It wont install engines in Germany but in France. Automobile company BMW AG plans to outsource the production of a new four-cylinder motor that it is currently developing in conjunction with PSA Peugeot Citroen. The new engine will be directly... Continue Reading Posted at 3:22 AM \| Permalink \| Comments
	Payroll outsourcing: Companies see gain Krissy February 26, 2007 As an employee for a big business house may be you are not aware of the fact that on an average new business owners have to file not less than 28 federal tax forms in a calendar year. And as... Continue Reading Posted at 3:07 AM \| Permalink \| Comments
	Can clinical dentistry be outsourced? Krissy February 26, 2007 Outsourcing of dental works to India. I first laughed out at it when someone from Bangalore informed me casually over messenger, I cracked couple of jokes about it and that’s it. But when I stumbled upon this news today I... Continue Reading Posted at 2:38 AM \| Permalink \| Comments
Feb25	Philippines next outsourcing choice after India Krissy February 25, 2007 After India (author calling it, king of outsourcing, notwithstanding the thrones as well) its Philippines which is best positioned in Asia to take the second spot. According to an estimate there are at present 266,000 Filipinos employed in several BPO... Continue Reading Posted at 11:57 PM \| Permalink \| Comments
	TCS anticipating many $50-100m deals Krissy February 25, 2007 India's biggest software company Tata Consultancy Services (TCS) after bagging multili million dollar contract with China Foreign Exchange Trade System (CFETS) is now either bidding or negotiating for about 5-10 IT services deals ranging from $50-100 million each. TCS CEO... Continue Reading Posted at 2:20 AM \| Permalink \| Comments
	Philippines has better US cultural affinity than India Krissy February 25, 2007 US biggies like Sykes Enterprises Inc., Convergys Corp., PeopleSupport Inc., Accenture Ltd. and eTelecare Global Solutions Inc. have opened their branches in Philippines. In 2006 Dell Inc., world's largest maker of personal computers unveiled its first call center in... Continue Reading Posted at 2:05 AM \| Permalink \| Comments
	Specialised outsourcing finds its way Krissy February 25, 2007 Choosing specialized IT providers than one big conglomerate seems to have become a norm. Siding global heavyweights like IBM and Accenture outsourcers like Kimberly Clark (a health and hygiene company) and ABN Amro (Banking) have chosen multi vendor teams... Continue Reading Posted at 1:20 AM \| Permalink \| Comments
	American rural workers are reasonably priced Krissy February 25, 2007 In the bandwagon of outsourcing jobs to India and China and other developing countries is America not considering the pool of workers available only at its backward? Rural Americans are not only fairly priced; they are educated and most importantly... Continue Reading Posted at 12:22 AM \| Permalink \| Comments
	US kids not interested in maths and science any more Krissy February 25, 2007 America possesses the sharpest of engineers and scientists, but the respect towards these kinds of jobs is fast evaporating. Young Americans (add to the European Unions also) and do not want to become scientist or engineer any more. America’s recent... Continue Reading Posted at 12:11 AM \| Permalink \| Comments
Feb24	The trend called security outsourcing Krissy February 24, 2007 Security has become one of the key drivers in the managed services market. A study conducted by Harris Interactive suggests that “firewall (60 percent) and security (40 percent) services are the two top managed services currently employed by user organizations,... Continue Reading Posted at 11:43 PM \| Permalink \| Comments
	ADP acquires Intuit's Outsourced Payroll Business Krissy February 24, 2007 ADP Employer Services from Automatic Data Processing, Inc. (ADP) Group and Intuit Inc. have joined hands and under the contract Intuit will move its range of customers (the number is approximately 25,000 and they have agreed to outsource their payroll-related... Continue Reading Posted at 11:31 PM \| Permalink \| Comments
	Tech Mahindra and Ubiquity to make software together Krissy February 24, 2007 Tech Mahindra which clinched India’s biggest outsourcing deal last year December (a five year $1 billion deal with British Telecom) has developed software solutions bases on the Ubiquity's SIP Application Server (SIP A/S) and SIP SOA development framework products. Tech... Continue Reading Posted at 11:05 PM \| Permalink \| Comments
	Maths and reading standard declined: Govt. study Krissy February 24, 2007 Will reading habits disappear with time? Government study on not meeting math and reading standard notwithstanding the question here is, in the age of video professors and video games are kids compatible enough to do even simple math without the... Continue Reading Posted at 10:41 PM \| Permalink \| Comments
	CHIP Testimony: Outsourcing and bottlenecks Krissy February 24, 2007 Today's Human Services Committee which has been hearing on CHIP eligibility issues can act as a perfect catalyst which will (we are hopeful it will take the best possible decision while looking over the present circumstances) not only protect the... Continue Reading Posted at 10:27 PM \| Permalink \| Comments
Feb23	Companies are unsure about cost of outsourcing Krissy February 23, 2007 At least 75% of the companies actually don’t know the real cost of outsourcing. This amazing revelation comes from KPMG’s latest survey, which also has found out that 50% of companies take more than six months to zero in on... Continue Reading Posted at 8:22 AM \| Permalink \| Comments
	HP and BT Sign Seven-Year Contracts with Anglo American plc Krissy February 23, 2007 HP and BT have inked a seven-year long contracts (who says short and small outsourcing deals are trend now) with Anglo American plc. This $450 million outsourcing deal will send company’s data center operations, global voice services and other end-user... Continue Reading Posted at 4:58 AM \| Permalink \| Comments
	DBS withdraws some outsourcing functions from IBM Krissy February 23, 2007 Not sure if this is a testimony of growing maturity of outsourcing or simply an incident of deal gone sour. DBS, the global bank which has awarded S$1.2 billion, 10 year software outsourcing contract to IBM is taking some functions... Continue Reading Posted at 4:51 AM \| Permalink \| Comments
	Spring Singapore and SCS come together for an outsourcing deal Krissy February 23, 2007 Spring Singapore, like NASSCOM of India which works on the promotion of Singapore’s economic growth and better image in the world in conjunction with Singapore Computer Systems (SCS), an IT outsourcing company principally catering to Asian countries signed a 10... Continue Reading Posted at 4:51 AM \| Permalink \| Comments
	Indianapolis reassuring about outsouricng of jobs Krissy February 23, 2007 The Indianapolis state assures federal food stamp officials that it has a back up plan ready if its outsourcing of about 1,500 welfare caseworkers to a team of private vendors which is scheduled for next month does not go as... Continue Reading Posted at 4:32 AM \| Permalink \| Comments
Feb22	Mega outsourcing deals drying up? Krissy February 22, 2007 Outsourcing non-core projects and similar operations to domain specialist vendors and service providers has increased (or should we say the market is heading towards maturity) and instead of mega deals we are experiencing plethora of smaller outsourcing deals. This is... Continue Reading Posted at 11:09 AM \| Permalink \| Comments
	100% of Eclipsys clients will repeat the co. further Krissy February 22, 2007 After bagging the best IT outsourcing award in 2005 Eclipsys this year also has snatched the title from the research firm KLAS Enterprises. According to the study done by KLAS Enterprise, the firm last year also got away with top... Continue Reading Posted at 4:21 AM \| Permalink \| Comments
	Outsourcing trend will continue Krissy February 22, 2007 Don’t know if experienced accountants will be available for as low as $4000 per annum in India. But ya, its sure that one will definitely get many experienced academically all through strong r, from, premium B school accountants for much... Continue Reading Posted at 3:25 AM \| Permalink \| Comments
	Integreon and Ayala buy CBF group Krissy February 22, 2007 Knowledge process outsourcing (KPO) player Integreon Managed Solutions Inc. has purchased CBF Group Inc. This outsourcing firm has its niche on enterprise services to law firms. Ayala Corporation, one of the top names in outsourcing domain in Philippines (the firm... Continue Reading Posted at 3:02 AM \| Permalink \| Comments
	Impact of outsourcing on USA Krissy February 22, 2007 Is outsourcing merely a regional issue than national concern? Why I am saying this, because it has been felt that in USA outsourcing has hit certain areas while some areas remain largely unscathed. Brookings Institution in its latest study tries... Continue Reading Posted at 2:40 AM \| Permalink \| Comments
Feb21	TechTeam bags Philip Morris contract Krissy February 21, 2007 Switzerland-based tobacco conglomerate Philip Morris International (PMI) has awarded a five-year long multi layered outsourcing project to TechTeam Global, an IT and Business Process Outsourcing (BPO) service provider. It is an operating company of Altria Group Inc. Philip Morris does... Continue Reading Posted at 10:45 AM \| Permalink \| Comments
	Gameshastra to open center in Hyderabad, India Krissy February 21, 2007 Gameshastra, video game development firm has launched a new center in India which will broadly focus on delivering full range of game development, game art and animation and ancillary QA services for multiple platforms. The center will be built in... Continue Reading Posted at 10:29 AM \| Permalink \| Comments
	Who will win E-Plus contract? Krissy February 21, 2007 The hot question is, who will bag the $263 million outsourcing contract from E-Plus Mobilfunk GmbH, the German mobile company owned by KPN Telecom NV? Is it Alcatel-Lucent combo or mighty Nokia Corp or engineering genius Ericsson, the answer is... Continue Reading Posted at 9:13 AM \| Permalink \| Comments
	Outsourcing music production Krissy February 21, 2007 The latest trend in the outsourcing world is outsourcing of music. According to this report stuffs like sound effects, MP3, midi and mp3 ringtones etc are getting outsourced from Ukraine. The first mover advantage in the country goes to OSS... Continue Reading Posted at 8:43 AM \| Permalink \| Comments
	Egypt blooms with outsourcing possibilities Krissy February 21, 2007 Amongst the big boys at the Outsourcing World 2006, Egypt also has put up its pavilion with 12 best Egyptian IT, call center and outsourcing companies. Broadly these dozen high profile Egyptian companies will try to get contracts from North... Continue Reading Posted at 5:11 AM \| Permalink \| Comments
Feb20	Diebold placed in top 100 outsourcing service provider’s list Krissy February 20, 2007 The much coveted annual report from International Association of Outsourcing Professionals is out. And surprise, surprise, see who along with IBM, Hewlett-Packard and Accenture gets into the list. Its Diebold Inc. which has been chosen as one of world’s top... Continue Reading Posted at 11:20 PM \| Permalink \| Comments
	Outsourcing: Top ten reasons to medical transcription? Krissy February 20, 2007 With less money, less time and less resources, thanks to outsourcing, you can get a critical process done. No wonder more and more hospital CEOs, health information managers and other healthcare related executives opting for outsourcing as saving grace. The... Continue Reading Posted at 5:07 AM \| Permalink \| Comments
	Indian IT-ITES sector export to reach $60 billion by 2010 Krissy February 20, 2007 IANS reports that export from India’s software and information technology enabled services will touch $60 billion by 2010. The study moreover claims that every rupee (Unit of Indian currency, 44 rupees=$1) invested in the ITES industry will translate into one... Continue Reading Posted at 4:32 AM \| Permalink \| Comments
	Aerospace outsourcing and India Krissy February 20, 2007 When many giant airlines are determined to shed costs globally, Indian software firms are gearing up by gauging the possibilities. Its industry body has already informed that they seem to be well equipped to grab a bigger share of the... Continue Reading Posted at 4:11 AM \| Permalink \| Comments
	MoonRiver is now Arvato Loyalty Services Krissy February 20, 2007 After aggressive acquisition drive MoonRiver Group, the customer service provider firm itself got swallowed by Arvato Services. In the last few years MoonRiver has bought customer contact center firms like MBO, Ion Group and Direct Excellence. The new MoonRiver will... Continue Reading Posted at 3:04 AM \| Permalink \| Comments
Feb19	Vangal decides against selling stakes of Cambridge Solutions Krissy February 19, 2007 To be or not be. Mr Vangal who owns 18% of stake in the outsourcing company called Cambridge Solutions first wanted to sell off it, but now he takes a U turn and thinking of staying with the company and... Continue Reading Posted at 7:55 AM \| Permalink \| Comments
	We'll outsource everything non core Krissy February 19, 2007 Has outsourcing really become the big ticket to the fast changing game of business? A study jointly done by CFO Research Service and Cap Gemini, "Outsourcing The Back Office: The Path Toward Sustainable Benefit" has supposedly destroyed many so called... Continue Reading Posted at 7:20 AM \| Permalink \| Comments
	Megaworld bullish on BPO buildings Krissy February 19, 2007 Philippines is witnessing a burgeoning demand for business office space for the outsourcing sector. If there is one sector that can take the real estate index of the country to astonishing height, its outsourcing undoubtedly. Real estate and property firm... Continue Reading Posted at 6:20 AM \| Permalink \| Comments
	More protection for women call center worker in India Krissy February 19, 2007 We still remember the Hewlett Packard employee who was brutally raped and killed by her cab driver in Bangalore. We also distinctly remember Dhaula Kuan rape case where the taxi driver used to save women call center employees' phone number... Continue Reading Posted at 5:42 AM \| Permalink \| Comments
	Russia battles perception problem in outsourcing Krissy February 19, 2007 Gartner, the leading research firm has put Russia in the top ten global outsourcing destination list but it seems more than anything else, it's the perception of the country as a whole which is proving to be the bottleneck behind... Continue Reading Posted at 5:36 AM \| Permalink \| Comments
Feb18	Sexual disorders amongst call center employees: Expert Krissy February 18, 2007 Sexual disorders like erectile dysfunction are increasingly found in Indian BPO professionals. Leading sexologist Dr. Prakash Kothari feels so. Ask him the reason behind this and he tells you reasons like changes in food habits mostly at dead of nights... Continue Reading Posted at 11:55 AM \| Permalink \| Comments
	Many call center executives opting for higher studies Krissy February 18, 2007 Call centers and BPO executives in India who mostly are passed out from colleges and high schools are considering taking higher studies either from taking full time leaves from the company (or quitting) or while making a balance between work-study... Continue Reading Posted at 11:36 AM \| Permalink \| Comments
	Business outsourcing space selling like hot cake in Philippines Krissy February 18, 2007 Outsourcing is growing in Philippines and looking at the blank space for high quality business space in Singapore, Ascendas and Net Group, led by Rufino Group are creating 19,200 sq m of office building space for BPO players. The proposed... Continue Reading Posted at 11:32 AM \| Permalink \| Comments
	Clinical Research Outsourcing: KPMG vs. Ma Foi Krissy February 18, 2007 Research may predict a golden siesta through PowerPoint presentations and media releases but in reality processes may not move as certainly. Consulting firm Ernst and Young earlier has predicted that clinical research outsourcing (CRO) will be the next big thing... Continue Reading Posted at 11:28 AM \| Permalink \| Comments
	India and outsourcing: Investment heaven? Krissy February 18, 2007 I was reading this post from bloggingstocks where the writer is fresh back from attending the World Money Show (Orlando) where more than 10,000 investors attended and discussed and brainstormed about trends in global investing. Throughout his blogpost however the... Continue Reading Posted at 11:24 AM \| Permalink \| Comments
Feb14	Vertex wins Rooftop Mortgages contract Krissy February 14, 2007 After being sold to a consortium of US based private equity led by Oak Hill Capital Partners firms Vertex clinched its first major outsourcing deal with Rooftop Mortgages. The majority stake of Rooftop Mortgages is owned by Bear Stearns, supposedly... Continue Reading Posted at 11:36 AM \| Permalink \| Comments
Feb13	KPMG: Outsourcing not slowing down Krissy February 13, 2007 Contrary to complicated reports published in the various websites and magazines, as a trend outsourcing is going all strong. In the latest KPMG survey, Strategic Evolution, most of the respondents echoing the thought has said that either they would maintain... Continue Reading Posted at 10:13 AM \| Permalink \| Comments
	3i Infotech launches outsourcing service in Middle East (Bahrain) Krissy February 13, 2007 Global information technology company 3i Infotech Limited has launched its BPO operation in the heartland of Middle East. Obviously, the allure is the multibillion-dollar Mutual Fund industry of Bahrain. The center will also target fund accounting service in other areas... Continue Reading Posted at 10:08 AM \| Permalink \| Comments
	TCS (China) starts with a multimillion dollar contract Krissy February 13, 2007 India's biggest information technology company, Tata Consultancy Services (TCS) today has unveiled a joint venture in China. The TCS (China) was inaugurated at its state of the art Z park (that’s the small easy to pronounce version, the actual name... Continue Reading Posted at 10:04 AM \| Permalink \| Comments
Feb12	To save 300 billion yen Sony considering outsourcing Krissy February 12, 2007 Sony Corporation, world’s second largest consumer electronics maker is planning to cut spending on the tune of 300 billion yen on development of semiconductors over the next three years. The plan to slash cheap development budget comes as the three-year... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	Bangalore unrest Krissy February 12, 2007 After a minor rioting between two religious groups few weeks ago Bangalore has again experienced a labor strike yesterday over a court’s decision on water distribution on Cauvery river. The protest is consequence of long running battle between Tamil Nadu... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	BT bags a contract of £578 million from Credit Suisse Krissy February 12, 2007 When the news was first leaked, that British Telecom (BT) will undertake international financial service group Credit Suisse’s overburdened and weakening telecom infrastructure no one gave a hear to that. May be because of the reason that, over the years... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	Outsourcing: AIR NZ and EMPU talks failed Krissy February 12, 2007 After lot of dillydallying, debate and counter debate it seems the talk between The Engineering, Printing & Manufacturing Union and Air New Zealand over the issue of outsourcing jobs to a Swiss organization has failed. Both the parties though at... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
	People more important than processes: KPMG study Krissy February 12, 2007 Super stringent rules and policy measures can not necessarily spell success for outsourcing contracts. In its first ever global outsourcing survey consulting firm KPMG has revealed that despite all the quality measurements like six sigmas and BS777 organizations are quite... Continue Reading Posted at 2:04 AM \| Permalink \| Comments
Feb 1	OMX Extends Partnership With HCL Krissy February 1, 2007 Both are similar in the sense that both are three letter companies. Jokes apart, OMX the leading name in the exchange industry has signed an agreement with information technology firm HCL. HCL will be responsible for support, maintenance and... Continue Reading Posted at 10:52 PM \| Permalink \| Comments
	Wider profits drive Mphasis Krissy February 1, 2007 The atmosphere inside Mphasis campus is jubilant as it has won bagful of outsourcing contracts. Its operating margins also rose by good three percent after US giant Electronic Data Systems Corp., announced acquiring of 51.2% of Mphasis. Its spokesperson says... Continue Reading Posted at 2:44 AM \| Permalink \| Comments
	Wider profits drive Mphasis Krissy February 1, 2007 The atmosphere inside Mphasis campus is jubilant as it has won bagful of outsourcing contracts. Its operating margins also rose by good three percent after US giant Electronic Data Systems Corp., announced acquiring of 51.2% of Mphasis. Its spokesperson says... Continue Reading Posted at 2:42 AM \| Permalink \| Comments
	Outsourcing deals rose but value did not Krissy February 1, 2007 Technology Partners International Inc, a research and consulting firm reports that though the number of outsourcing contracts rose to a record in 2006, the cash value of all the deal has scored less than $80 billion, first time since... Continue Reading Posted at 2:18 AM \| Permalink \| Comments
	Refreshed outsourcing contracts making old redundant Krissy February 1, 2007 New wave of outsourcing is here without much doldrums. Previous generation’s five to ten year long outsourcing contracts are expired or going to be so very soon. Houston-based Equaterra feels that time is now for refreshed outsourcing agreements. More specialized... Continue Reading Posted at 1:34 AM \| Permalink \| Comments
	Govt. outsourcing market to grow big Krissy February 1, 2007 Post political disorder over outsourcing and offshoring the fog has started to move out from the sky. Input Inc. a market research firm has predicted that the state and local outsourcing market is all set to grow from $12 billion... Continue Reading Posted at 12:29 AM \| Permalink \| Comments

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