Not sure if this is a testimony of growing maturity of outsourcing or simply an incident of deal gone sour. DBS, the global bank which has awarded S$1.2 billion, 10 year software outsourcing contract to IBM is taking some functions back to in-house. The spokespersons however also not calling it a failed outsourcing venture, rather they term it as identification of key areas which needs further improvement. The reason officially they cite is to enable (or strengthen/specialize) application development capabilities and to be more responsive to business (does that mean IBM was not responsive to its client’s business and needs??) some staff has been sent back to DBS to support high level high level design activities.
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