Business Process Outsourcing News and Information

US biggies like Sykes Enterprises Inc., Convergys Corp., PeopleSupport Inc., Accenture Ltd. and eTelecare Global Solutions Inc. have opened their branches in Philippines. In 2006 Dell Inc., world's largest maker of personal computers unveiled its first call center in Philippines and going by the good results that it produced ready to roll another call center very soon. Kiran Karnik, the president of NASSCOM, India's software and service industry body felt that compared to India due to its stronger cultural affinity Philippines is better equipped to serve United States. Industry analysts believe that Philippines has tapped less than a fifth of the $80-billion global outsourcing market at the end of 2006. India corners at least 43 percent.