Business Process Outsourcing News and Information

Security has become one of the key drivers in the managed services market. A study conducted by Harris Interactive suggests that “firewall (60 percent) and security (40 percent) services are the two top managed services currently employed by user organizations, and security services (33 percent) are tied with storage and backup services (33 percent) as the top managed services scheduled to be added or upgraded in the coming year.”

Skepticism still exists but enterprises are finding it immensely hard to do security services in-house. How do you gauge the service providers? Some providers are going for some kind of “trusted advisor” status, however, I am still in doubt if there is any industry body which does give such kind of certification.