Other than saving costs what other advantages do companies accrue from outsourcing, especially when the market (along with the trend) is maturing, leaving behind the teething problems like lack of process centric clarity, chaotic management transition etc.
The new age outsourcing, or as some call it outsourcing 2.0 (or offshoring 2.0, the list is endless) mow expects to reap benefits on various other grounds than mere cost saving. Some of them are:
1. Achieving variable staffing capacity
2. Freeing internal resources
3. Finding the best talent
4. Increasing speed to market and
5. Enabling follow-the-sun support.
In a nutshell, outsourcing is no merely an adventurous CEO getting some coding and help desk job done from overseas. Its more about doing complex multi shore outsourcing arrangements with nuanced and strategic goals
Read: Outsourcing 2.0: The business rationale for exporting your job
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