If you believe in this Equa Terra study (there is no reason for disbelief but sales executives may find the result too good to be true. )
The latest research says that three mushy segments, automotive, manufacturing and high tech sectors are embracing outsourcing route more aggressively than ever. The report says,
These three industries have traditionally used IT outsourcing such as call centers, customer relationship management and finance and accounting, as well as contract manufacturing, logistics, application development and engineering,
Now Equa Terra feels that they all will hold close back-office IT outsourcing (ITO) along with business process outsourcing (BPO).
Stan Lepeak, managing director of research for Houston, Texas-based EquaTerra says, “"Extreme levels of product innovation and operational efficiencies are prerequisites for North American firms to remain competitive in these industries against lower-cost emerging market rivals. Pressure has long been on production and blue-collar labor to become more competitive. Now that same pressure is on white-collar labor in back-office operations."
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