Coffee helps you keep awake, in all the call centers of the world, I think; you will find free coffee vending machines. You may not find other necessary required instruments, but you will surely find one coffee vending machine. The management knows how important it is to implant a coffee machine on every floor, possibly for every process.
And what you do? For you its coffee, which pulls you through the night. But believe you me, overnight work and caffeine make for a lethal combination. Not me, this has been said by doctors of University de Montreal. The report published by the university states that people who fall back on coffee to stay awake at night damage their recovery sleep the next day. Remember, you have been doing it for weeks, months, years.
Also Read: Graveyard Shift in call center & health hazards: Series-1 No sleep, graveyard night shift and call center: Series 2 How non BPO, call center people tackle graveyard shift: Series 3 To get News, views, analysis, joke, humor, even bitching of outsourcing world Subscribe here
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