If section of CIOs are having sleepless nights you cant blame them. Outsourcing crazy CEOs simply cannot see anything beyond outsourcing. CEOs may find the trend as instant noodles, tasty, cheap and being delivered fast. But not always. According to one Diamond Management and Technology Consultants study 47% clients have abruptly ended outsourcing agreement. (I am quite puzzled, every second day, you get to read survey and research findings, which are as contradictory as Saving Private Ryan and Jurassic Park series).
In the article ‘How to say NO to outsourcing’, Dane Anderson, research director of IT services and sourcing for Gartner says
The most mature IT organizations understand the whole of their operations. They have good metrics to track costs and service levels. They know the different points in the enterprise that could affect the IT operation as a whole.
They have a sourcing strategy already pulled together to defend against misleading or poorly thought-through outsourcing decisions long before the big ’O’ word even comes down from on high.
I mean that’s the rule of any business process. Since the start of this human civilization we have seen and read stories about opportunistic people who wanted to make somequick buck till the sun shines.
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