Pundits may show n number of reasons, but principally the mother of all reasons behind outsourcing is cost or finance. No wonder this trueness will be better understand by hardcore companies who are in financial domain. Financial companies are spending more on outsourcing to save more. The higher spending also suggests that they have solid plans to expand outsourcing into new geographic areas and process areas. In fact this very industry, as per EquaTerra’s latest survey, are the heaviest deployers of IT outsourcing.
May be they understand the benefits of outsourcing better than other industries. Lets take a look at the on what verticals they outsource the most:
1. IT
2. Call Centers
3. HR service
4. Industry Specific (claims, transaction, check processing etc)
KPO or knowledge process outsourcing, a new scope, includes processes like financial analysis, market research, M&A, M&A legal work, due diligence etc.
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