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Aug11
Philippines BPO industry: A snapshot

Philippines has been experiencing exponential growith in business proces outsourcing (BPO) and call centers for past few years. According to consulting firm, McKinsey & Co., the country is all set to get outsourcing revenues worth US$11 billion by 2010. It will employ 900,000 people by the same time period.
Let’s take a look at the kinds of services that Philippines offer in business process outsourcing services.


1.    Legal and Medical transcription: Mostly medical reports consisting of discharge summaries,  therapy/rehabilitation notes, operative reports, chart notes, hospital and clinic reports etc.   


2.    Finance, logistics and accounting: Most popular services that are offered:

  • accounting and bookkeeping
  • account maintenance
  • accounts receivable collection
  • accounts payable administration
  • payroll processing
  • asset management
  • financial analysis and auditing
  • management consulting
  • inventory control and purchasing
  • expense and revenue reporting
  • financial reporting
  • tax reporting and other finance
  • financial leasing
  • credit card administration
  • factoring and stock brokering as well as for logistics management
  • cargo shipment management


Software development and animation


Not only software design, web development etc. Philippines is also aggressively marketing deliverable animation services.   

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2 Comments/Trackbacks




Hi Krissy! Nice article! The Philippines is really growing as a BPO portal. I just hope that the Philippine government would do something more to boost its image in the global market.

Very true, I have read a recent article about outsourcing that focuses on Philippines. It really feels great that after prolonged criticisms regarding the countries government, now it has recovered and hailed third on revenue after researchers have conducted a review on Asian countries that offers outsourcing services. Here's the article ---> Philippine Outsourcing comes Third in Asian Outsourcing Revenue

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