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Call center and health issues go together hand in hand. Youngsters are fancied with the sector, the perception of working for world's premier brands, pick ups and drops, parties and above all working at night shifts allure school pass outs and college students to join the industry. And then they realize the reality. Consider this:

Just two years out of college Amit Patel was living the life he always dreamed of - A job at a call center, car and plenty of cash to spend.

So what if he couldn't sleep well or had persistent headaches and stomach burn. Reality hit home at the age of 24 when he was diagnosed with stomach ulcers and migraine.

''Imagine everyday walking into office picking up the phone and saying hi I am Amit etc etc four to five hundred times a day. My throat would hurt sometimes I would not be able to continue with my call because I would just stop speaking. I couldn't sleep,'' said Amit Patel, former call centre employee. Source

 

On top of that there are work pressures, deadline target, peer pressures, social pressure (one can not live life only by night). People call the syndrome, call centeritis or call center-itis.

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