You must have seen how some mediocre and less than intelligent and hardworking people rise in the workplace. The secret is no secret. They know how to play office politics; they know it better than you and many.
Well, you may continue to think that because you are more meritorious and you finish your work before deadline and you sometimes take care of other’s work when they are on leave etc, but that does not guarantee that during the next appraisal season you will score better percentage than him or her.
In this first part of how to win office politics in call centers, I will tell you some sure shot (tried and tested by my friends, relatives, colleagues as they spoke to me) Positive Politics secret that you should play in a workplace.
1. Ask your manger for feedback: You do not communicate with you manager frequently. Do that. Believe me he/she will like it. Ask for genuine feedback. It works
2. Be consistently good: Because you are not given value does not mean that you stop giving your best. Do your best, day after day, without expecting an instant pat on your back by your manger. 
3. Be proactive: Don’t sit like a dumb at the weekly meeting. If something to be done immediately for the interest of the brand/product/team, before anyone else you come forward even if the task does not come near to your KRA.
4. Show your kindness: Yes, I know you are kind, but the trick lies in let others know how kind you are and how selfless you are for team’s interest. Stay late to help your colleague or junior and the next day spread it.
5. Be visible: Try to be in right place at the right time. For example, you know that VP of the company takes a stroll right after the lunch break. Come back to your seat before anyone else (because mostly people are late after lunch break) and show as if you are engrossed in your work. If possible, to make it more dramatic, start talking to a vendor or someone like that over phone and start explaining him bla bla bla. Hundred percent not only you will be seen but will be heard too.
Comment Preview