Unisys Corporation has signed a five-year global IT outsourcing contract with Ciba Specialty Chemicals of Switzerland. Unisys will reinvent Ciba's global IT strategy, and deliver a range of IT services to more than 12,000 Ciba employees across USA, Europe and Asia. Unisys will deploy its global sourcing capacities for Ciba which will integrate local service delivery plus delivery from Unisys services centers in Bangalore in India and Budapest in Hungary. Unisys will deliver help desk services in nine languages: English, German, Italian, French, Spanish, Portuguese, Korean, Mandarin and Japanese.
Ciba chief information officer Michael Loechle felt that the Swiss company urgently needs an efficiently managed IT infrastructure which will give it the elasticity to compete in an ever changing global marketplace.
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