Business Process Outsourcing News and Information

Africa is turning out to be another outsourcing destination after South East Asian developing countries. A Datamonitor report has stated that North Africa is becoming a favorite outsourcing spot for French language customer servicing. Western European and North America firms who are looking to service English as well as Spanish customers re preferring North Africa over many so called outsourcing hubs.

The latest report from the firm, "Profiting from the North African Option," states that by 2009 call center agents in North Africa will almost quadruple. At present approximately 3,500 are working in this industry.

Countries like Egypt, Tunisia and Morocco, according to Datamonitor can become ideal outsourcing space due to their friendly investment environment and advanced state of technological and commercial development.

To get News, views, analysis, joke, humor, even bitching of outsourcing world Subscribe here