Business Process Outsourcing News and Information

The outsourcing boom in Philippines along with the real estate also has changed newspaper space to the core. Here, the top newspapers are flooded with  call center recruitment ads. There are classifieds, quarter page, half page and even full page call center recruitment ads in both black & white and colors. Also there are job fairs happening in parts of the country.

Philippines over the years has established itself as a favored outsourcing zone to the organizations from US, UK and Western Europe. Just out of college kids can speak fluent English, they are in tune with American culture and also costs in fractions than their western world counterparts.

 
The call center service has been dubbed as the country’s latest “sunshine industry.” It is expected to generate thousands of jobs for the Filipinos. Reports from the Jobstreet.com say that there are still more than one-million call center agent “seats’ that’s waiting to be outsourced offshore , indicating that Call Center Industry in the Philippines really has so much potential. The government has been doing something about this. According to Malacanang, they will sponsor scholarships for those who wanted to be custom care representatives. I guess they should also focus on the curriculum of our elementary and secondary school education. Nowadays, studies have shown that a very few can really speak English fluently. That’s something for the government to watch out for - the deterioration of the English fluency of its population, its main attraction for the call center industry.

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