
Take her view on this
Long-term infrastructure outsourcing contracts that were signed more than three or four years ago are now frequently costing organisations money, because the infrastructure cost today is so much less expensive than it used to be,” said Cohen. “If the original cost has not been renegotiated to current market-bearing rates, then the service is often overpriced
The problem probably is, organizations keep looking at outsourcing as cost cutting tools. More than gaining access to specialist skills, enhancement of service quality, new value creation, its cost that matters most.
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