One of the top UK insurers Royal & SunAlliance has signed a 10 year outsourcing deal with T-Systems. Royal & SunAlliance will outsource its print and IT operations to this Deutsche Telekom unit T-Systems. T-Systems will take care of interfacing with legacy systems and also will upgrade technology plus handling electronic and paper documents. T Systems will work on operations of print facilities in Bristol and Liverpool. Already as per the contract around 63 employees have been transferred. As of now there is no news of job loss.
The deal is worth £92 million over an initial ten-year period.
So, who is getting what benefit? Read on
Shirley Campbell, UK human resources director at R&SA, said: "There are two immediate benefits for us: Our outsourced staff will be joining a highly progressive and fast growing business and R&SA will be embracing best-in-class technology and printing processes."
Jan van der Merve, the chief executive office at T-Systems, added the deal would offer both cost savings and enhanced facilities to R&SA.
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