Business Process Outsourcing News and Information

Gripping with issues like ever rising real estate rates, employee attrition and above all inflated wage year after year, Indian outsourcing companies are setting up centers outside of big metros. There is nothing new in this. But with Satyam's opening up of a new center in places called Ethakota and Jalli Kakinada in Andhra Pradesh has surprised a many. These two places are neither tier II cities nor can boast of any service related industrialization as of now. I googled about both these remote places but could not find description of any sort. Then I yahooed and got some result. From Businessweek.

GramIT is clearly having a profound effect on Ethakota. One beneficiary is K.V.S. Murthy, who was forced to leave home to find work a few years ago. Now, he's back in the village and working at GramIT. The income from his outsourcing job has allowed the 32-year-old to take up a revered but low-paying role in the community that has been passed down from generation to generation in his family—that of the village's Hindu priest. Murthy's good fortune won't assure GramIT's success, but you've got to admit the karma is good.

The functions are not answering customers from UK/US/Europe or make their life hell with cold calls. Its more of a data entry kind of work. Broadly. More

 

Photo: Village Ethakota in Andhra Pradesh. More images here

To get News, views, analysis, joke, humor, even bitching of outsourcing world Subscribe here