Business Process Outsourcing News and Information

Till now, Indian service providers in outsourcing have been considered as the darlings of the industry. But, may be not any more. They are facing difficult challenges in US in getting new contracts signed or extending. Now US clients are asking these vendors or consultants the justification to send work to India. Since, the value of US dollars has dropped considerably over last nine-ten months against Indian rupee, service providers in India, be it call centers, contact centers, transaction processing or software development houses, are compelled to raise price of their services which in a way slimming down the cost savings US companies have been enjoying over last few years.

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