Business Process Outsourcing News and Information

To spruce up the bottom-line and to cope up with the rising rupee which is eating into their profit margins, India’s leading business process outsourcing (bpo) firms are eying KPO sector. The sector is expected to bring in $7 billion worth business to India by 2010 while clocking a 45 percent growth year by year, as per estimates by NASSCOM.

So, be it Infosys BPO, Zenser, TCS or Patni, everyone will deploy their marketing wing to get contracts in the hotspot KPO fields like engineering and design, basic data search, integration and management and biotech & pharma.

Analysts feel that blending KPO projects with BPO ones strategically can be proved a good way to supplement the balance sheets.

Infosys BPO’s 9% of business comes from knowledge processes.