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Jan27
Insurance Co's call center agent sleeping

One administrative officer of a SME company made an urgent call to its office’s insurance company to verify certain facts and figures. The call was of utmost importance, but the officer could not get anyone over the phone, other than a recorded voice.

 

The message said, Thank you for calling, we appreciate your patience, our office will be closed until three o’clock as we are enjoying our Customer Appreciation & satisfaction Week Celebration.  

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