Business Process Outsourcing News and Information

India, Philippines and China have the most numbers of knowledge process outsourcing firms in the world. Because these countries not only have a large English speaking graduate talent pool but also they are experienced and have ridden the learning curve thanks to their previous experience in the business process outsourcing industry. It is understood these experienced resources with some analytical skill and some specialized skills would be ideally suited to the different functions offered by KPO firms. KPO is growing in these countries, new players are chipping in. Along with information technology services new KPO areas are being explored like intellectual property services, clinical research, legal research, business research, analytics and publishing.

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