An analyst said,
We’re finding that many companies are looking to SaaS options to minimize the customization that traditional outsourcing vendors and projects typically require. They’re testing and adopting it in areas that don’t conflict with other core architecture areas.
Gartner has analyzed 191 executives from small, medium companies in North America and has realized that not only they are planning how much to spend on outsourcing, but also planning sourcing strategies while implementing the knowledge on the domain over time.
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