The Ten sutras of Work Place or a call center
1. If the phone rings, put it on hold.
2. If it clunks, call the repairman.
3. If it whistles, just ignore it.
4. If it's a friend, be busy in chat (on or offline)
5. If it's the boss, act busy.
6. If it talks, act like taking notes
7. If it's handwritten, just type it.
8. if it's typed, copy it, what else
9. If it's copied, file and save it on dekstop
10. If it's Friday, plan for the weekend
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