Business Process Outsourcing News and Information

Few days back I read this interview in DNA, where Raman Roy, the man who helped American Express and GE to start their outsourcing operation from India (first of its kind in India) commented that “a mild (??) US recession is good for BPO”, he didn’t mean though, specifically any particular country will be benefited from it, he was speaking in favor of the BPO industry. You can read the interview here.

Now, Gartner has come out with the finding that:

A slowing U.S. economy will push firms to hike IT outsourcing to low-cost locations for savings and productivity, and India has an edge over other countries to attract these deals.

It’s the same old story repeating again, 

Overseas firms have given deals to Indian software firms, attracted by an army of English-speaking workers and cheaper wages, but there are concerns about the impact of an economic downturn in the United States on the local companies' revenue. Source

Business Standard writes that there will be two possible scenarios that will have an impact on offshore services adoption in the coming months: temporary economic downturn (best case scenario) or a more sustained recession (worst case scenario). Read in detail here.

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