Do you want to be a part of India's largest software company, Infosys' high end KPO company?
Infosys BPO, which started knowledge process outsourcing (KPO) services as a part of its BPO offerings four years ago, is aiming to make Gurgaon the hub for its KPO business, reports Business India (Print edition New Delhi)
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The company is setting up a large centre for 'knowledge services', capable of accommodating 800-1,000 people. It will be operational by the end of the current financial year. Currently, Infosys has a team of about 200 people in Gurgaon.
To step up business, Infosys BPO also aims to build new practices within knowledge services and establish near-shore presence. Knowledge services, at present, contribute about 8-10 per cent of Infosys BPO's annual revenue of around Rs 1,000 crore. Infosys offers KPO services from three centres: Bangalore, Pune and Gurgaon.
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After launching legal services (LPO) six months ago, Infosys BPO has recently announced learning services as a part of the KPO practice.
The practice will focus on knowledge management by creating a knowledge architecture. It will also involve designing, programming and deployment of courses after analysing requirements of employees at different levels in large enterprises.
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