Business Process Outsourcing News and Information

ABS CBN reports that the  business process outsourcing sector (in Philippines) is expected to keep growing 50 percent annually until 2010, the chief of the Commission on Information and Communications Technology said Wednesday.

Speaking at the sidelines of the ICT Professionals Congress held at the Hotel Intercontinental Manila in Makati City, CICT chief Ray Anthony Roxas Chua III said the local BPO industry is on track towards generating one million jobs and $13 billion in annual revenues by 2010.

He added that the shrinking pool of qualified applicants for call center agents and other BPO professionals could affect the continuous growth of the industry.

 
And to second this interest, a study done by research outfit Social Weather Stations (SWS) states that English proficiency (both written and spoken) of Filipinos has improved in the last couple of years. Their understanding of written and spoken English has also improved in the recent years.

 

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