Call Centers Archives

Jun30
Innovative reward program for Infosys employees
Krissy June 30, 2008
Know More: Call Centers imint card. emplyee benefit card, Infoss
Infosys BPO has partnered with i-mint, India’s multi partner consumer rewards program to offer a unique rewards program to its employees. It will be launched with a Infosys co-branded i-mint card and through this scheme, Infosys employees will receive i-mint...
Posted at 3:25 PM | Permalink | Comments
Jun23
UK junior level customer services salary stagnant for five years
Krissy June 23, 2008
Normal 0 You don’t need a research for that. Anyway, lets hear it from BBC. BBC reports that the pay and prospects of entry and junior level IT support staff in the United Kingdom has not been appraised as... Continue Reading
Posted at 1:50 PM | Permalink | Comments
Jun 2
Call center & BPO: An exciting long-term career? Industry leaders think so
Krissy June 2, 2008
A career in Business Process Outsourcing  (BPO) is no more considered as stop-gap opportunities for employees working there. The perception towards the industry, which mostly awakes at night, has changed to a large extent in the recent years. The outsourcing... Continue Reading
Posted at 10:14 AM | Permalink | Comments
May28
Mphasis BPO sex scandal rocks Ahmedabad, executive sacked
Krissy May 28, 2008
Indian call center, Mphasis executive quit after being accused by junior of demanding sexual favors and blackmail, but claims he was set up. Reports Mumbai Mirror, a tabloid from Mumbai. A sex scandal has cost a senior Mphasis executive employed... Continue Reading
Posted at 8:18 AM | Permalink | Comments
Apr24
Indian Co on Street to Randomly Recruit Talents
Krissy April 24, 2008
Such is the out-of-box creative idea from FirstSource Solutions that it is on a plan to randomly recruit talents while roaming around in Mumbai (Bombay) city with a bus. The initiative is called, “Step in to step ahead”, many... Continue Reading
Posted at 12:00 PM | Permalink | Comments
Jan31
Call center attrition, the real truth
Krissy January 31, 2008
Management guru Peter Drucker famously said: If you can't find the right person to fill a job and people consistently leave the job, the problem lies in the job, not the people.Why attrition rate in call center is so very... Continue Reading
Posted at 11:30 PM | Permalink | Comments
 


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Tasered Andrew Mayer shouting, John Kerry smiling, Police still: Imagine
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From terrorism, cattle grazing to call center
AT&T to set up call center in Wheeling
AT&T to open call center in Louisville
Call center night shift leads to heart attack
Call center night shift: Sleepless nights
TeleTech sets up call center in Amherst

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