Tips for BPO Managers Archives

Sep11
Graveyard Shift in call center & health hazards: Series-1
For Tulip (believe me she is no less beautiful than the original flower) the graveyard shift schedule has not changed for last couple of years. Her workday begins when stars start twinkle in the night sky, when people after watching...
Jun24
2 much coffee: Graveyard shift’s nightmare
Coffee helps you keep awake, in all the call centers of the world, I think; you will find free coffee vending machines. You may not find other necessary required instruments, but you will surely find one coffee vending machine. The... Continue Reading
May 6
Basic management skills for BPO managers, a quickie
For some, management skills can be learnt on B-schools and some learn it from on the spot, from the crooked world of management. You learn it on B-school campus or off it, the basic rules always remain the same. They... Continue Reading
 


Tips for BPO Managers Archives

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